Terms of Service

Last Updated: October 20, 2026

These Terms of Service govern your use of vexuniva.com (the "Site"), which is operated by Guangzhou Sailiyun Technology Co., Ltd. under the brand name Vexuniva. By browsing, accessing, or making a purchase through our Site, you accept these Terms along with any other policies we have published. If you do not agree, please stop using the Site. We may revise these Terms from time to time, and the updated version will take effect as soon as it is posted.

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

Section 1 - Online Store Usage

By using our Site, you confirm that you are of legal age to enter into agreements in your jurisdiction, that you have the capacity to be legally bound, and that all information you provide is truthful and accurate. You must not use our Site or products for any illegal purpose. Attempting to upload malware, viruses, or other harmful code is strictly prohibited. We reserve the right to suspend or terminate access where these Terms are violated.

Section 2 - General Conditions

We may refuse service, restrict orders, or cancel transactions where we deem it necessary. Unauthorized reproduction, resale, or commercial use of our content or services is not permitted. Payments are processed securely through trusted third-party providers.

Section 3 - Information Accuracy

We work to keep product details, pricing, and other content on our Site current and accurate. Occasional errors may occur, and we reserve the right to correct or remove content at any time without prior notice.

Section 4 - Products, Prices and Services

Prices, product availability, and features may change. We may adjust listings, discontinue items, or update services at any time, in compliance with applicable consumer laws.

Section 5 - Products and Returns

We do our best to represent products accurately through images and descriptions. Minor variations may occur due to screen settings or product updates. Returns and refunds are handled according to our Return & Refund Policy.

Section 6 - Orders and Payments

We may review, hold, or cancel orders under certain conditions, including incomplete information, suspected fraud, or stock limitations. If an order is canceled, payments are handled per the relevant policy. Customers are responsible for providing correct billing and shipping details. Import duties, taxes, and customs fees may apply depending on your destination country and are the responsibility of the customer. We recommend checking with your local customs authority before placing an order.

Section 7 - Third-Party Services

We may use third-party tools to operate our Site. Those providers have their own terms and privacy policies, and we are not responsible for their independent actions or practices.

Section 8 - External Links

Links to external websites may appear on our Site for reference purposes. We have no control over those sites and encourage you to review their terms before engaging with them.

Section 9 - Changes to These Terms

We may update these Terms as needed. The latest version will always be available on this page. Continued use of our Site after changes are posted indicates your acceptance of the revised Terms.

Contact Us

Brand: Vexuniva
Company: Guangzhou Sailiyun Technology Co., Ltd.
Address: Room 511, 5th Floor, Building B, No. 4 Hebian Shuitang North 2nd Cross Road, Helong Street, Baiyun District, Guangzhou, China
Email: service@vexuniva.com
Phone: 00852-3306522